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Q: When will my order arrive?
A: Please allow 3-5 business days for order processing and verification and 5-14 business days (depending on shipping destination) for delivery.
For full shipping details, please visit our Shipping section.
Q: Can I contact you directly with any questions?
A: Please contact us using the "contact" link on our homepage. Only questions related to issues with orders will be responded to. For all general questions please refer to our FAQ.
Q: When are particular items released?
A: By creating an account, placing an order, or signing up for our mailing list, you will receive exclusive product release related news.
Q: Will I be charged sales tax on my orders?
A: Only residents of New York state will be subject to sales tax.
Q: Is this site secured?
A: Yes. Our site is fully protected with a SSL connection.
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